Curbside Pickup

Effective December 31, 2025

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By placing an order for curbside pickup with TAF Décor, you agree to the following terms and conditions: 

 

Appointment Required for Curbside Pickup 

All curbside pickups require a scheduled appointment. 

Customers may place orders online at any time.

For same-day curbside pickup, orders must be placed before 5:00 PM (local time). 

Customers who prefer assistance may call the store or email support@shoptafonline.com 

to request help placing an order. Once the request is received, a team member will contact the customer to complete the order and schedule a curbside pickup date and time. 

Curbside pickup appointments are confirmed only

after the order has been completed and a pickup time has been scheduled. 
 

Pickup Process 

A salesperson will meet you at the designated curbside pickup location at your scheduled pickup time. 
To ensure accuracy and security, customers must provide: 

• Full name on the order and Order number 

Orders will not be released without this verification. 

 
 

Running Late 

If you will be late to your scheduled pickup time, you must notify us by calling or texting: 

📞 (608) 961-1080 

Please provide an estimated arrival time so staff can adjust accordingly. 

 
 

Rescheduling 

If you can no longer pick up your order at your scheduled appointment, you must contact the store to reschedule. 

We will assist you in selecting a new pickup day and time that works for your schedule. 

 
 

Third-Party Pickup 

Customers may authorize someone else to pick up their order. 
If another individual will be picking up on your behalf, the original buyer must notify the store in advance to provide: 

The full name of the person picking up the order 

Confirmation that the buyer approves the pickup 

Without confirmation from the buyer, the order will not be released. 

 
 

Condition of Items Upon Pickup 

Once the order has been verified and handed over to the customer or their authorized pickup person, the order is considered successfully delivered. 

TAF Décor is not responsible for: 

Damage that occurs during transportation 

Damage after the order arrives at its destination 

Loss, breakage, or any issues arising after the pickup has been completed 

No refunds, replacements, or exchanges will be issued for damages that occur after the order has been handed to the customer.